In this edition of the Under The Hood podcast, Shannon discusses the things Nordstrom's find left in cars brought in to his yard - from novelty items like loose shoehorns to important legal documents, yikes! Also, don't miss Shannon's story about his dad's "Treasure Chest" at their Ewe Pullet.
This month's webcast features a lively back-and-and-forth between Hollander Product Manager Joe Ferrazzo and owner of Freeport Auto Parts and Wrecking - covering a host of different Hollander products, including new offerings like web site and email hosting to updates to existing products like Powerlink 2.8.4. The time stamps below point out which products were discussed at...
A recent snowstorm has the boys from Under The Hood reflecting on life prior to yard management technology. How were things found? How were cars and parts bought? What systems were practical for efficiency's sake? Resident recycler Shannon Nordstrom takes a trip down memory lane through his own journey to the recycling industry and Nordstrom's evolution as a business,...
Much of the original Training Summit formula has stayed the same through five events. Our goal has always been to advance user proficiency in Hollander's foundational solutions, especially Powerlink®. We've also tried to give owners and users access to Hollander's variety of resources in a group and 1-to-1 setting. Additionally, various partners, most notably eBay...
Hollander’s Production Management solution helps you manage your operations more efficiently, enabling real-time visibility and management as parts progress from sale, though dismantling, quality control, dispatch and ultimately delivery. In our Production Management webcast, Micheal Angeli and Production Management's Product Manager Andrew Christensen highlight the...
eLink, Hollander's online listing tool for uploading and maintaining listings on eBay, is being shut down for a short period over the weekend for a new product update to improve user the user experience. Over the weekend (March 12th and 13th) the site will not be available. Two main purposes for the update include: This update will ensure listings move from one state to...
For 82 years the Hollander team has produced the most comprehensive wheel and wheel cover coverage available. This year was no different, as new additions of our wheel and wheel cover manuals are now available to order in book form and QuickView cd software. Key features of the Hollander Manuals: Over 7,000 images. Fully illustrated information for wheels and...
How do yards decide which cars to buy and which parts they'll use to turn a profit? Why do some versions of the same car fetch more money in an auction than others? Is any salvage car worth $25,000? Shannon would say yes! In this week's Hollander Excellence special from Under the Hood, the guys delve in to how Nordstrom's uses demand data - along with a little help from...
Hollander's first Interchange release of 2016 is now available to Powerlink® and Third Party Customers. New features for the update, as well as a link to see the full list of vehicles affected on the Hollander Online Training Center are listed below. This release is focused on increasing new model year coverage and adding new Wheel and Wheel Cover images. Updated...
The Ecommerce Effect: How Ecommerce Impacts Auto Recyclers Online selling impacts average auto recyclers like it impacts all small to mid-sized businesses: it exponentially expands market visibility. Through the Internet, businesses can find customers and channels for their sales in areas they couldn’t reach otherwise. And typically, selling online requires relatively little...
You now know why it’s important to enhance your auto recycling business through ecommerce—but that doesn’t mean the “how” is all that straightforward. With Hollander's solutions, however, it actually is. There’s a host of products that help recyclers simplify the online experience. Here are 10 reasons why Hollander’s suite of products...
The Marketplace Hollander's relationship with eBay is about much more than a touting a Fortune 500 partner--eBay Motors is the best place to take your inventory online and sell it. Many of our sellers take advantage of this exclusive relationship to sell parts and boost sales (with help from account experts at Hollander and eBay), and it's because selling on eBay...
We recently caught up with Geoff Green, an IT and e-commerce specialist at Spalding Auto Parts. Green has ample experience in this industry with a very active online presence. Below, we discuss how he has worked with Hollander to grow his business. Hollander: Can you tell us a bit about yourself? Geoff Green: Sure! My name is Geoff Green and I have been with Spalding...
Now that you know the benefits of selling online, let us help you get started! We first recommend starting with eLink, HollanderParts.com, and StoreFront. eLink eLink helps you tap into one of the most powerful online retail platforms in the world: eBay. Simply put, eLink simplifies the process of listing and selling your parts on eBay. How? Why? Glad you asked. List all your...
As recyclers look to diverge more of their sales into the online space, a big challenge will be standing out among other sellers, and ensuring your listings and profile are set up to garner success for your business. So we've decided to tap our online expert - Joe Ferrazzo - to find out what is it about the most successful recyclers online that makes them that way. Joe breaks...
Hollander has released the 2.8.5 update for your Powerlink and it is loaded with new features and benefits. The release includes significant enhancements that make it easier for Powerlink users to establish and maintain part pricing. Other new features and functionality include: Import information and images for vehicles purchased via IAA. Store level setting to...
This month's video has Josh Spellman and Product Manager Joe Ferrazzo detailing some exciting new developments for eLink, Virtual Shipping Assistant and Snap-It, while introducing one of Hollander's newest products, CreditConnect. At the end of the webcast, Ferrazzo details the latest nine months in product updates for the Hollander suite. Product Time...
The Hollander-eBay Technology Summit is rapidly approaching, and a good portion of the first day of the Summit will deal with online sales, particularly on eBay, which means a lot of training and content will focus on Hollander's eBay listing tool - eLink™. eLink is much more than software, it's a part of a bigger program in Hollander's exclusive relationship with...
Selling parts online has become a part of the industry. The REAL reason to really care about this trend is of course to capture more sales. Everyone needs to make money to keep their business running, employees paid, water running, etc. But additional benefits surround placing your inventory online. Important factors in how your store is seen by your community and by the...
In this edition of the Under the Hood special to Hollander Excellence, the boys get to reflecting on what it was like to grow up around cars and recycling yards - Shannon even goes pretty deep in on life on the Nordstrom farm. They chat about pranks they use to pull, playing Macgyver with the machinery around the yard/farm and perusing old Hollander manuals. At the end, Shannon...
The newest update to the Hollander Interchange released this week for Powerlink and Third Parties. Highlights of the release include: Updated coverage for three 2014 model, nine 2015 models, and eighty-eight 2016 models… including Chevrolet and GMC pick-up trucks. Updated images and coverage through model year 2016 for Part Type 100 (Front End Assembly). 558...
Hollander Support team member Brandon Christensen details the newest features and enhancements implemented into Production Management to make your yard more efficient. As always, we've time-stamped the video below in case you want to jump around. For more information concerning Production Management make sure to contact your Account Manager! 1:45-8:41 Production Tech...
Hollander's 2016 Summit is now underway! To celebrate we're sharing our welcome video, which includes some jaw dropping high definition drone footage of four recycling yards. A special thanks to AAA Auto Parts, B&R Auto Wrecking, Counselman Automotive Recycing and Weller Auto Parts for helping us kick our biggest event of the year off right!
Just over a year ago, A&B Motors was considering shutting down their eBay program. Their profile had sunk below standard, some of their listings were old and problematic, and their defect rate on parts sold was skyrocketing- as a result their sales were plummeting, as were visits to their listings. "We were clueless, we were almost ready to give up" A&B owner Joey Daix...
User input is extremely important to the Hollander Interchange. From the 82.02 update: 558 Interchange Action Requests were processed (customer feedback), 330 resulted in changes including the addition of 82 notes and idents to help with part identification. Your opinion helps form and change the Interchange, so when you find a part you'd like covered, please let us...
The Hollander Electronic Book gives you the fastest possible access to parts data, plus over 45 years of Hollander Interchange and twice the coverage of printed manuals. The new 82nd Edition of the Hollander Interchange contains coverage for 375 2014-2016 models. Powerful search capabilities help you find parts even with incomplete information and...
Hollander's Jordan Schware discusses the three most important numbers in staying above eBay Seller Standard. Stay tuned for more Quick Tips videos from Hollander in the weeks ahead! QuickTipsSellerStandards from Hollander on Vimeo.
The preorder process is now over, you can order and get your new or renewed version of eBook 3.11 today! A reminder that the new 82nd Edition of the Hollander Interchange contains more options than ever before, including coverage for 375 2014-2016 models. Within minutes of installing your Hollander eBook, you will be able to identify, find and sell parts even faster. Order today...
Hollander is pleased to announce the release of Hollander Interchange 82.03. This release includes the following improvements: • Updated coverage for five 2017 models, sixty-seven 2016 models, and four 2015 models. • 192 improvements to based on requests submitted by recyclers. Release Note: A new Carline was created for a platform change of the...
Hollander has toured the country offering training opportunities through Regional Training Summits. Inventory management, bookkeeping, systems administration, eCommerce and many more general sessions are available for users to advance their technical skill and knowledge in Hollander products. In addition, the Technology Test Drive Center has given attendees a chance to receive...
Today's Under the Hood special to Hollander Excellence focuses on finding parts that are slightly obscure. Shannon walks listeners through the process of finding parts from a recyclers perspective - how each recycler handles the inventory process differently, and the occasional tug-of-war that can happen between a yard owner and a potential customer to find just the part...
Hollander is taking the Regional Training Summit series to Canada! Partnering with the Ontario Automotive Recyclers Association, the next Hollander Regional Training Summit will be at the Hilton Toronto/Markham Suites Conference Centre in Markham, Ontario on April 1st, 2017. It will take...
Hollander has a new online Portal. With the new portal you can still view the same great content from Hollander's Online Training Center - but with a new look and updated interface! See our Quick Tips video on the subject from Josh Spellman. QuickTipsPortal from Hollander on Vimeo.
Rebuilders Automotive Supply and CoreConnect are ringing in the holidays by offering a special until the end of the year. Make sure you are logging into CoreConnect regularly to rid yourself of old and stale parts. CoreConnect enables you to easily determine the value of Core parts you have in inventory or on salvage you are considering purchasing. Developed in partnership with...
In this Under the Hood special, Shannon dives in to finding parts online. Sounds like an easy enough task, but what about when the part you're looking for isn't where you thought it was? Or, if you thought it was obvious the part should be available but after searching around it's nowhere to be found, what should you do next? Don't get down! Let the Under the Hood...
Bill Smith Auto Parts is located in Danville, Illinois. They have been open since 1929 and serve the Champaign, Vermilion and McClean counties. Two years ago, Bill Smith's implemented Hollander's Production Management tool as part of an effort to increase efficiency, sell more parts and provide better customer service. Hollander’s Production Management...