General Motors, Chrysler, Ally Financial, Chrysler Financial and automotive suppliers have repayed $70.42 billion of the $79.68 billion of the 2009 government bailout. Tax payers will end up losing $9.26 billion from the Troubled Asset Relief Program, according to a statement from the U.S. Treasury. The loss is less than expected and prevented Chrysler and GM from...
In 2004, when Caleb Lindquist discovered a business opportunity in a defunct salvage yard in Mobile, Ala., he had two options: buy the company and fold it, or evolve. He chose the latter. Now, Heritage Auto Parts is a thriving salvage business. Lindquist atrributes this success to his company's embrace of technology and the Internet—what Lindquist views as his...
In this week's Top of the Summit video, Tom Dargahi, founder of Nations Parts Corporation, helps us decode the mysteries of Electronic Control Modules (ECM). Dargahi began building his expertise in the space in the early 2000s when a customer came in with a unique request for a computer. From there, Dargahi invested time and money into refining and improving his computer...
A winter flashback from the SEMA show as eBay Motors' Dan Tsuchiya takes a few minutes to talk about the power of eBay Motors. A slightly old but insightful segment on the largest online parts marketplace.
Over the next six weeks, we will share industry tricks, tools, and tips that we both presented and learned at the 2014 Hollander Innovation Summit. Check in with us every week to learn how to better brand and market your business, improve the quality of your online products, and more! The Keys to Branding & Marketing Your Business Things just aren't the way they used to...
Your Online Content: Why Images Matter Are you using Hollander Parts to sell online? Online content with images have 94 percent more views than content without images, which is why it’s crucial to not only post images of each part, but to also get the right image. In our second Top of the Summit video, Tim McMillon shares his strategy for capturing images of a...
Mary Mandel knows auto recycling--after all, she's been in the industry for four decades. In this week's Top of the Summit video, Mary shares her insights from her 40 years of experience, and tells us what she's learned about running large self-service businesses. Watch this week's video to hear her lessons in the following: Where do we stand now in terms of self...
Chris Gilbert is Director of Service Delivery at Hollander and one of those spearheading the first regional training summit of 2015 in Atlanta. Chris took some time to sit down and answer some questions surrounding the summit for those thinking about attending. The summit is slated for Sat., March 14th, and is broken into two category tracks, Inventory and Management. Chris is...
Certain auto parts are just better when they're new, but many times, recycled is the best option. Which parts do you always recommend recycled vs. new? Tune in to this week's Under the Hood podcast to get Russ, Chris, and Shannon's opinions.
Recycled auto parts will save you hundreds, typically making them the best solution. In this week's Under the Hood podcast, Russ, Chris, and Shannon remind us that while recycled auto parts are often the best for auto repairs, you should still follow the same repair process as you would for a new part. Tune in to this week's show to listen to the guys take on a...
When we first started talking about hybrids 10 years ago, we discussed the importance of having a plan for the "end of life" for these cars. But, since hybrid systems create entirely different sets of challenges, it's also crucial to discuss safety during the life of these cars. Learn more from the Under the Hood team in this week's podcast, Hybrid Tech.
Martin Pesis of SociaLink, delivered a 1-hour presentation at the 2014 Hollander Summit on the topic of “Reaching the Next Generation," The following article spans 2 post entries and touches on the high-level take-aways of the presentation. For follow up questions or to leave any feedback, please comment below. Keep it easy. The ability to reach the next generation of...
Martin Pesis of SociaLink, delivered a 1-hour presentation at the 2014 Hollander Summit on the topic of “Reaching the Next Generation”. The following article spans 2 post entries and touches on the high-level take-aways of the presentation. For follow up questions or to leave any feedback, please comment below. If you missed the 1st post entry (originally posted...
Listeners asked, and the Under the Hood hosts answered: In this week's Under the Hood podcast, Russ Evans and Shannon Nordstrom (of Nordstrom's Automotive) discuss the ins and outs of using recycled auto parts for their car repairs--including when it's best to use a brand new factory part vs. a recycled one. As they say, tune in so we can help you...
Tune in to hear Russ Evans and Shannon Nordstrom discuss a caller's quest to replace a strut on their Honda Odyssey. Is it better to replace a specific part that needs repairing and then reassemble it? Or is it preferable to use a recycled vehicle's part that won't require full assembly?
In this week's Under the Hood podcast, Russ Evans and Shannon Nordstrom dive into the nuances of how technology will continue to affect auto recycling. The takeaway? You have to prepare yourself for big advances--they're coming sooner than you think!
What happens in an auto recycling facility when a car comes in, loaded with dangers like freon, lead, or mercury? How has dealing with these materials changed, and what do auto recyclers do to protect themselves and their customers? In this week's Under the Hood podcast, Russ and Shannon discuss how the industry has met these challenges and how recyclers maintain safe...
In this week's Under the Hood episode, Russ Evans and Shannon Nordstrom address how recycled parts can save a car that an owner thought was otherwise beyond repair (or at least beyond an affordable repair). By consulting a recycling facility, vehicle owners just might discover that they can not only repair their car with the help of an auto recycler and an interchange...
Hollander Excellence sat down with Tom Phillips of Hennepin Technical College, of Brooklyn Park, Minn. The conversation ranged a variety of topics including: Hennepin Tech’s curriculum, what they are doing to equip the next generation of auto mechanics, job placement, partnership with local industry and even – his favorite car. Part 1 of 4 upcoming posts is below, along...
On February 27th, Hollander Excellence sat down with Tom Phillips of Hennepin Technical College, of Brooklyn Park, MN. The conversation ranged a variety of topics including: Hennepin Tech’s curriculum, what they are doing to equip the next generation of auto mechanics, job placement, partnership with local industry and even – his favorite car. If you missed Part 1,...
On February 27th, Hollander Excellence sat down with Tom Phillips of Hennepin Technical College, of Brooklyn Park, MN. The conversation ranged a variety of topics including: Hennepin Tech’s curriculum, what they are doing to equip the next generation of auto mechanics, job placement, partnership with local industry and even – his favorite car. If you missed Part 1...
On February 27th, Hollander Excellence sat down with Tom Phillips of Hennepin Technical College, of Brooklyn Park, MN. The conversation ranged a variety of topics including: Hennepin Tech’s curriculum, what they are doing to equip the next generation of auto mechanics, job placement, partnership with local industry and even – his favorite car. If you missed Part 1...
Chris Budion is National Sales Director at Hollander and one of those spearheading the Northeast Regional Training Summit in Philadelphia. Chris took some time to sit down and answer some questions surrounding the Summit for those thinking about attending, the second in a series of Q&A's done on Hollander Excellence. The Summit is slated for Saturday, June 27th, and offers...
In our newest Hollander Excellence series, Industry Insiders, we sat down with experts in the auto recycling industry to discuss a wide array of topics, including online sales, how to evolve your business, and changes and obstacles facing auto part businesses today. This week's Industry Insider is Scott Robertson of Robertson Auto Salvage, in Wareham, Mass. We spoke with Scott...
In our newest Hollander Excellence series, Industry Insiders, we sat down with experts in the auto recycling industry to discuss a wide array of topics, including online sales, how to evolve your business, and changes and obstacles facing auto part businesses today. This week's Industry Insider is Scott Robertson of Robertson Auto Salvage, in Wareham, Mass. We spoke with Scott...
Hollander Excellence sat down with Scott Robertson of Robertson Auto Salvage, in Wareham, Mass. The conversation ranged a variety of topics, especially focused on how the company differentiates itself from other salvage yards and the competition level of the auto recycling industry. Part 3 of 4 upcoming posts is below. Hollander: Yeah. What's been your biggest lesson that you...
Hollander Excellence sat down with Scott Robertson of Robertson Auto Salvage, in Wareham, Mass. The conversation ranged a variety of topics, especially focused on how the company differentiates itself from other salvage yards and the competition level of the auto recycling industry. Part 4 of 4 upcoming posts is below. Hollander: Absolutely. You know, the next...
Hollander Excellence caught up with Caleb Lindquist, CEO of Heritage Used Car and Truck Parts, in Mobile, Ala. Lindquist was one of the first in the salvage parts industry who revolutionized how parts could be purchased online. In this conversation, Hollander Excellence learns how Lindquist got into the industry, how gained his competitive edge, and how platforms like eBay and...
Heritage Used Car and Truck Parts is located in Mobile, Ala. with owner Caleb Lindquist and his family. Lindquist was one of the first in the salvage parts industry who revolutionized how parts could be purchased by utilizing the Internet. This two-part article series explores how Lindquist got into the salvaged parts industry, how an online platform gives him a competitive edge,...
We recently caught up with Michael Wilson, CEO of the Automotive Recyclers Association. Wilson has been in the industry since he started with the ARA in 1997. Considering his extensive experience in the industry and on Capitol Hill, we wanted to sit down with Wilson to learn more about his background, the industry's relationship with automakers--specifically regarding...
We recently caught up with Michael Wilson, CEO of the Automotive Recyclers Association (ARA). Wilson has been in the industry since he started with the ARA in 1997. Considering his extensive experience in the industry and on Capitol Hill, we wanted to sit down with Wilson to learn more about his background, the industry's relationship with automakers--specifically...
Every month Hollander provides webcasts that give you updates to new Hollander products, and what’s new and up-and-coming with existing ones. These webcasts are given from the very associates overseeing and helping improve the products, the Hollander Product Management team. This month’s webcast features our Director of Product Management Chad Meyer, as well as Brandon...
Russ and Shannon are back at it for Hollander Excellence, discussing the process of taking apart new vehicles, noting changes between models, and explaining how technology is turning formerly small differences into changes that could cost hundreds of dollars. Shannon - who owns Nordstroms Automotive near Sioux Falls, South Dakota - breaks down putting new car parts into inventory,...
Hollander proudly sponsored young stock car driver Jordan McMillon this season in his quest to become a contender in the Florida Hobby Stock circuits. McMillon's team is the M-Force Racing team. The team finished in the top-5 in every race so far this summer, including four consecutive second place finishes. McMillon called it the best racing month of his career. From...
We recently caught up with the newest Hollander partner, Chad Counts of Counts Business Consulting and CBCDashboard, as he prepares to present at the Automotive Recyclers Association Convention. Chad, a former LMFT (Licensed Marriage and Family Therapist) in the non-profit sector, joined his father's consulting business where he helped create the CBCDashboard--a tool...
We recently caught up with Hollander Senior Product Manager, Brandon Mullins, regarding some exciting new Hollander products and software--including CoreConnect and how it can drive more revenue for automotive recyclers. Check out our interview with Brandon for a sneak peek into what he'll be presenting at the ARA Show. Hollander: Hi Brandon, thanks for making time for us...
Here at Hollander, we're eagerly anticipating this week's ARA Show. Our very own Director of Product Management, Joe Ferrazzo, will be presenting at ARA. We chatted with Joe to get a glimpse into what he'll be discussing during his presentation. Read our interview with Joe (below) and get his great tips for entering into the world of online auto part sales. Join Joe at...
We recently connected with Shannon Nordstrom, Vice President and General Manager of Nordstrom's Automotive INC., to discuss the importance of refining the auto parts business into a system of businesses, flexibility with technological changes, and an inside peek into Nordstrom's radio show, Under the Hood. Part 1 of 2 is below. Hollander: Thank you for sitting down...
We recently connected with Shannon Nordstrom, Vice President and General Manager of Nordstrom's Automotive INC., to discuss the importance of refining the auto parts business into a system of businesses, flexibility with technological changes, and an inside peek into Nordstrom's radio show, Under the Hood. Part 2 of 2 is below. Hollander: How does the repairable parts...
1. Come with questions, a lot of questions - Get the answers Every facet of Hollander is represented at our Summits, so if you have a Hollander-related question, this is where the answers will be. Sessions address users of all levels, from someone new to the Powerlink home screen to those that run the entire operation. Ask anything from account management, to support-related...
Each quarter the Hollander Interchange becomes slightly bigger, impressive considering for 81 years the Interchange has been built and built upon, becoming an endless catalogue of parts for the assortment of vehicles avalible on the market. On Septermber 18th, Hollander released the update for the for the third quarter of the 81st edition of the Interchange. The update...
Shannon, Russ and Chris have a thoughtful discussion about the place of the tire in the recycled parts marketplace. Shannon goes into detail concerning Nordstrom Auto's inventory process, and then delves into the tricky nature of the used tire - the strong demand for it used marketplace, safety concerns with using previously owned tires and the involvement of parts manufacturers...
Hollander's industry exclusive relationship with eBay has numerous benefits (many of them in detail here), including access to data to help you sell more parts online. Below is the list of the top 10 parts that were sold online in 2014, their part type and the average transaction on eBay for each sale. See which ones you have in your stock and list them to boost your sales and...
We recently caught up with Steve Fletcher, Managing Director of Automotive Recyclers of Canada. Fletcher has extensive experience as an executive in this industry with a very active online presence. Below, we discuss how he brings structure into Canadian rauto ecycling, helping small businesses thrive through the creation of auto recycling oppportunities and how social media has...
We recently caught up with Steve Fletcher, Managing Director of Automotive Recyclers of Canada. Fletcher has extensive experience as an executive in this industry with a very active online presence. Below, we discuss how he brings structure into Canadian auto ecycling, helping small businesses thrive through the creation of auto recycling oppportunities and how social media has...
This month's 30-minute Hollander webcast walks you through the General Availability of Powerlink 2.8.4 and Production Management. See how 2.8.4 and PM can make your yard more efficient and improve your business. Presentations by Product Managers Walter Michaels and Andrew Christiansen. Check out our time stamps below to see where you can learn about the products...