How to Configure Powerlink to Email Orders and Statements

July 12, 2019

Powerlink can be used to email orders. In this article, we'll show you how to set up and use this incredibly convenient and time-saving feature.


1. Using a Powerlink account with administrative rights, open the Business and Store Settings Window.

2. Click the Store Settings button for the store number that you wish to configure email for.

3. Click the Email Settings tab.

4. Enter the correct SMTP settings for the email account you would like to use to email orders.

Here are the settings for common email providers:


Mail Server:

Port Number: 587

Require SSL: Checked

Mail Server:

Port Number: 587

Require SSL: Checked

Mail Server:

Port Number: 25 or 587

Require SSL: Unchecked


If you have a different email provider and are unsure of the settings, you may need to do a web search to find the settings or contact the provider directly.

5. Click Send Test Email to verify the settings are correct. If the test email fails, double check your SMPT settings, re-type your email password and try again.

6. Repeat steps 4 and 5 for the Statement Emails and Payment Request Emails tab. These can be unique email accounts.

Some Important Notes:

  • Some email providers require a setting be changed within your email account to allow “Less Secure Apps” to interact with your account. If this is not set correctly, programs like Powerlink cannot use the account to send information. If you are having trouble configuring your Powerlink email settings and sending a test email, check with your email provider to determine if this might be the case.
  • The Payment Request Emails tab applies to users of CreditConnect only.
  • If you need further assistance, please contact Hollander Client Services at 800-825-0092

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