A Q&A with Chris Gilbert on the Atlanta Regional Training Summit
Chris Gilbert is Director of Service Delivery at Hollander and one of those spearheading the first regional training summit of 2015 in Atlanta. Chris took some time to sit down and answer some questions surrounding the summit for those thinking about attending. The summit is slated for Sat., March 14th, and is broken into two category tracks, Inventory and Management. Chris is responsible for getting the resources together making sure attendees leave the summit more skilled and informed than when they came in.
After the interview keep scrolling to check out our session descriptions! Which are also available on our registration site.
What was the rationale behind deciding to hold regional training seminars?
Feedback from our customers has been that they are interested in attending an instructor-led training class. This regional training is intended to expand on the availability of our trainers to our customers where we can share software functionality, workflow and answer questions in an approachable environment.
What are the training goals for each session track?
The goals for each track are to review some basic functionality and build up through intermediate functionality and finish with advanced functionality. We intend this to expose customers to additional ways to utilize Powerlink.
Who will be teaching the tracks, and what is their expertise?
Mike Sliger, Sr. Field Installer has 8 years’ experience. Jordan Pagel, Sr. Systems Engineer has 9 years’ experience. Both have extensive knowledge working with customers on how to use Hollander products as well as implementing Powerlink effectively into a salvage yard.
What’s the benefit for bringing more than one user from a yard to the Regional Summit?
We will be running 2 tracks simultaneously, bringing more than one user from the yard will allow your business to view all content we have to offer. This is a great opportunity for new employees to attend. In addition to reviewing the material prepared for the day we can review additional methods for further training.
Will Hollander employees will be present?
Nine Hollander employees present. This includes staffing from training, support, and sales.
How does this differ from the Summit’s Hollander has held the past two years?
The Hollander Summit’s held over the past two years have concentrated on industry innovation. The purpose of this regional summit is to focus on training gaps and how to utilize Powerlink to its fullest potential.
What can attendees expect from the Technology Test Drive Center? What if attendees have yard-specific questions about their own operations?
Customers can expect product support assistance from this Technology Test Drive Center. We fully encourage customers to bring real life questions or struggles they have had while at work.